Primary Responsibilities

• The role of the Accounts Manager is to work directly with assigned customers to address and manage their needs on a daily basis whether solving their requirements directly or assisting to resolve their issues with the help of other departments within the organization.
• The main job responsibilities include accepting and processing new orders, reviewing new purchase orders for accuracy including part number, price, payment terms, lead-time, order type, freight terms, etc. Confirming order acceptance per customer requirements and communicating delivery schedules. Maintain any customer required reporting such as open orders reports, inventories on hand, or blanket purchase order schedules. Learn and access any customer related cloud-based inventory management programs such as Nocturn, Supply Web, iSupplier, or Ariba.
• Proactively maintain verbal and email communications with customer contact points on a regular or daily basis. Proactively provide customer service functions to help customers resolve any concerns or issues including navigating customers through other BCM departments such as Repair Service, Accounting, Sales, or Technical Support as needed to solve their problems.
• Resolve all order related issues including parts received, schedule conflicts, schedule pull-in/push-outs, receipt discrepancies, as well as assist accounting as needed to resolve customer payment issues.
• Additional duties include providing freight and expedite price quotes, soliciting new orders based on lead-time or forecast deficits, and helping to request forecast updates on a regular basis.
• Access BCM’s CRM system on a daily basis to update customer notes, review and respond to tasks from other departments related to the customers you support, view quotes, or enter tasks to other departments for information or items you may require from them to support your key customers.

Requirements

• Reasonable proximity to work in BCM’s Irvine, California office.
• Several years of experience working in a sales or operations department, or business-to-business environment.
• A self-starter with a hands-on and proactive approach to getting things done with minimum supervision or guidance. A strong desire to add value by taking ownership to ensuring the accounts you manage get the best possible service.
• Experience in computer/electronics field a plus.
• A team player mentality and strong desire to help customers succeed is required.
• Possibly light travel (when business travel resumes) as needed to visit key accounts with the account sales manager. Business travel is not a requirement for this position.
• A college degree preferred.
• Excellent written and oral communication skills, great organizational abilities, and the ability to multitask
• Proficient experience with Microsoft Office (Excel, word, PowerPoint, Outlook) as well as the ability to learn non-standard programs such as order entry, inventory management, and CRM.

Compensation

Compensation commiserate with experience plus annual performance bonus after first year of service.

Primary Responsibilities

• Grow sales revenue for tier 3 and tier 4 customers by establishing new accounts utilizing BCM’s CRM database, following up on incoming web and telephone leads, following up with leads from distributions, and working closely with BCM’s own senior Sales Account Executives for lead referrals and help identifying prospects.
• Increase sales within your assigned existing account base through new project wins.
• Spend considerable time finding relevant contact points within target customers, identifying who the key decision makers are, and understanding how their products can benefit from our products.
• Frequent telephone and email communications to identified contact points within prospective and existing customers to provide updated product information, information on new technology trends, and establishing mindshare for consideration in upcoming RFPs and design cycle refreshes.
• Transition tier 1 and tier 2 leads and prospects to BCM’s senior Sales Account Executives.
• Report sales account activity and updated prospecting information into the CRM database on a daily basis.

Requirements

• A strong desire to establish a career in technology sales and put in the work necessary to be successful.
• A high energy self-starter with the discipline to complete tasks and achieve objectives with minimum supervision.
• Great communication and negotiation skills (written and verbal)
• 4-year degree or equivalent combination of education and experience.
• Reasonable proximity to work in BCM’s Irvine, California office.
• Proficient experience with Microsoft Office (Excel, word, PowerPoint, Outlook, and basic web-based programs)

Compensation

Compensation includes a competitive base salary commiserate with experience plus a bonus-based incentive plan.

Primary Responsibilities

• Consult with BCM sales force and customers to thoroughly understand the customers’ technical requirements and present the correct BCM solution.
• Maintain working relationships with key accounts’ technical contacts and provide feedback and recommendations in a timely matter.
• Create technical specifications for non-standard or custom products based on customer requirements. Be able to make technical recommendations as necessary.
• Create technical specifications for standard motherboards or system products incorporating feedback from sales, marketing, customers, and engineering.
• Be able to present BCM’s product roadmap in technical detail and help to maintain/update the roadmap.
• Participate in technical meetings with customers and BCM sales people either in person, through web-meetings, or conference calls on a regular basis.
• Review marketing documents such as product briefs, datasheets, web content, and product newsletters for technical and specification accuracy.
• Update the CRM database with technical task responses and specifications.

Requirements

• Bachelor’s degree in Electrical Engineering or equivalent field experience.
• Ability to execute on priorities and have strong time-management skills. Self-motivated and able to complete tasks with minimum supervision.
• Strong technical background in x86 & ARM platforms. Self-driven to keep up with new technology and trends related to our products and the embedded computing industry.
• Excellent written and verbal communication skills. Some presentation skills required for product roadmaps and training.
• Proficient experience with Microsoft Office (Excel, Word, PowerPoint, Outlook, Project).
• Fluency in English. Bi-lingual in Mandarin is a plus but not required.
• Able to travel as needed.

Compensation

Salary commensurate with experience plus annual performance incentive.

Primary Responsibilities

Process SO AR PO AP daily posting. Assist for month-end closing. Annual audit preparation and perform other related duties as assigned. The ideal candidate must fluent in English & Mandarin, detail oriented and can handle multiple responsibilities, work cross functionally, to meet deadlines in support team goal with willing to learn attitude, proficient in MS Word/Excel, MAS 200. College students are welcome.