Primary Responsibilities

• Consult with BCM sales force and customers to thoroughly understand the customers’ technical requirements and present the correct BCM solution.
• Maintain working relationships with key accounts’ technical contacts and provide feedback and recommendations in a timely matter.
• Create technical specifications for non-standard or custom products based on customer requirements. Be able to make technical recommendations as necessary.
• Create technical specifications for standard motherboards or system products incorporating feedback from Sales, Marketing, customers, and Engineering.
• Be able to present BCM’s product roadmap in technical detail and help to maintain/update the roadmap.
• Participate in technical meetings with customers and BCM salespeople either in person, through web-meetings, or conference calls on a regular basis.
• Review Marketing documents such as product briefs, datasheets, web content, and product newsletters for technical and specification accuracy.
• Update the CRM database with technical task responses and specifications.

Requirements

• Bachelor’s degree in Electrical Engineering or equivalent field experience.
• Ability to execute on priorities and have strong time-management skills. Self-motivated and able to complete tasks with minimum supervision.
• Strong technical background in x86 & ARM platforms. Self-driven to keep up with new technology and trends related to our products and the embedded computing industry.
• Excellent written and verbal communication skills. Some presentation skills required for product roadmaps and training.
• Proficient experience with Microsoft Office (Excel, Word, PowerPoint, Outlook, Project).
• Fluency in English. Bi-lingual in Chinese is a plus but not required.
• Able to travel as needed.

Requirements and Qualifications

Qualifications include knowledge of Windows, Linux and PC Diagnostic programs. Experience in QC inspection/testing motherboards/computer systems and RMA process a plus.